SIR – I know I keep going on about the number 30 bus from Dines Green to the city but I assure you this is not without good reason. To anyone with an ounce of common sense, the fact that First had changed the 33 to the new 30 route, travelling only between Dines Green and Worcester bus station, could work out that this should greatly improve the service over this shorter distance, allowing for congestion and roadworks – of which at the present there are none along its route.

Bearing all of this mind, could someone kindly explain to me why earlier this week there were not one but two consecutive number 30 buses taken out?

Having arrived at the stop in Bromyard Road (opposite Lister’s) at 9.40 for the bus from Dines Green, which should have arrived at about 9.50, we waited more than half-anhour, during which time two buses should have arrived, but did not.

When eventually one did arrive, it was packed to the doors with people who were made late for work, elderly people who had to stand and mothers with babies and toddlers, most in the mood for a lynching.

On this occasion the driver deserved some pity, following as he did a very long gap without buses, which appear to have been lost or diverted.

Could someone please tell me why it seems always to be the passengers on this route who have to suffer and where were the missing buses diverted to ?

MARINA DUFFELL, Worcester.