SIR - I have in the past four months been an inpatient three times and numerous times an outpatient in the Orthopaedic Department at Worcestershire Royal Hospital.

I feel that I must write to say how good my experience of the attitude and treatment by all the staff has been.

They have all been friendly, attentive and cheerful - all of which helps the patient.

I have seen several letters of complaint over the past year or so, so this should help to redress the view.

There is a lot of criticism of the NHS.

But I feel the staff at the sharp end do a good job.

MICHAEL RENDLE, Sinton Green.