SIR - Where in WH Smiths do they plan to put the post office?

The shop is overcrowded already and there are always queues and the staff are already unable to cope with the business.

Squeezing in the Crown post office there will be a disaster.

Unless there are properly trained staff to deal with car tax and pensions and to respond to questions there will be total chaos.

We are trying to encourage tourists to visit Worcester - what will they think?

Angela Lanyon, Worcester