SIR - I am writing to publicly thank Mr James and his team in the department of maxillofacial surgery in the Hawthorn Suite at Worcestershire Royal Hospital.
Following a mindless assault, my son has been attending this department for almost 12 months and the care he has received has been fantastic.
He has been treated sympathetically by everyone, from the receptionists, the nurses and support staff to Mr James himself. They are a credit both to the NHS and Worcester.
On our last visit I witnessed a further example of their caring attitude. An elderly gentleman in a wheelchair arrived three hours early for his appointment. He became very distressed realising his error but instead of sending him away they managed to see him within 10 minutes.
Keep up the good work, Roger Pitt, Malvern.
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