SIR – Is the parcel depot in Wainwright Road closing?

Parcelforce attempted to deliver a parcel to me that required a signature and as there was no one home it was returned – not to Wainwright Road, as stated in the letter posted though our doors recently – but to a post office that involves a bus journey in order for me to collect it.

I hasten to add that I have a post office within a 10-minute walk and just to arrange redelivery from the said post office there is a charge of £12.50, not £1 as stated on the card that was posted through the door.

Also, they can’t or won’t deliver to all post offices.

JENIFER SHORE

Worcester