SIR – While my son and I were recently in the unfortunate position of having to be urgently admitted to the Worcestershire Royal Hospital, may I take this opportunity of thanking the hospital for its exceptionally efficient service. Special thanks go to the doctors and nurses of A&E, the cardiology unit and acute medicines.

In particular, those of the Laurel ward whose kindness and attention made my stay extremely comfortable.

Moreover, I was suitably impressed with the care and dedication, especially in light of previous criticisms levelled against the hospital.

ELIZABETH ALLEN

Stourport-on-Severn