SIR – I wonder if anyone else had the same distressing experience that myself and my husband had on Wednesday, July 31, in Vue Cinema, Friar Street, Worcester, when we attended the 8pm showing of The Wolverine.

The experience completely ruined our enjoyment of the film. Screen 2, which holds, I believe, 268 people, was approximately three-quarters full. It had a temperature that was unacceptable.

It felt like 40C with no air conditioning on at all.

We have made a formal complaint via the Vue website and their Facebook page. 

LISA VENTURA

Worcester