Sir – Due to the recent hazardous weather conditions, my wife and I, both in our 80s, booked a taxi for 8.45am to take us a mere eighth of a mile to our doctors’ surgery.
I struggled with a three-wheeled walker both in and out of the car, with no assistance from the driver.
We had a non-stop journey but with poor service and a fee of £4.50 we felt obliged to withhold a tip.
Phil Pegler
Worcester
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