A Worcester woman is worried her parents' health could be in danger if their flood-damaged home is not cleaned and dried.
Patricia Wade's mother Pauline Van Rooyen, aged 78, is blind and suffers from osteoporosis, and her stepfather Dirk, aged 72, has emphysema and lung cancer.
Last week's flash floods left their Sanctuary Housing Association home in Glenridding Close, Warndon, almost uninhabitable.
Ms Wade initally contacted professional cleaning company Chemdry to clean up the bungalow, but following a dispute about who should pay for the work, Chemdry removed its equipment on Tuesday.
Ms Wade said: "Sanctuary Housing does not want to pay and the insurance company said the walls and floors are not covered in the contents insurance. Nobody will take responsibility.
"I know the flood is not the association's fault but if they don't have a legal duty to do something they must have a moral one."
Ms Wade fears the damp could affect Mr Van Rooyen's lung cancer and does not want to re-lay the carpet until the bungalow is completeley dry.
"The man from Chemdry suggested that they should not be staying there, but my parents won't leave their home," she said.
"Sanctuary Housing has promised me it will put another company in and I am holding them to that promise."
Mike Tromans, service manager for Beth Johnson Housing Association, which is part of the Sanctuary Housing group, said: "We have no real responsibility. It is more for the insurance company."
He said their contractors had offered assistance to all homes affected by the flood, but three homes in Glenridding Close, including Ms Wade's parents', said their insurance companies were dealing with it.
"It appears now that the insurance companies have come in and ripped up carpets but nothing else," he said.
Mr Tromans said that if residents need further assistance they should get in contact with him.
"We will put dehumidifiers in and are happy to help," he told the Worcester News.
No one from NatWest insurance was available to comment on the matter.
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