A DINES GREEN woman has told how insensitive hospital staff sent her three letters inviting her for a scan - after her premature baby had died.
This follows a Worcester News report last Tuesday, which told how Malvern mum Tracey Hooper was left distraught after Worcester-shire Royal Hospital invited her for an ultrasound just weeks after her baby son Edward died, after he was born at just 26 weeks.
Now, Deborah Pinches, of Grenville Road in Dines Green has revealed how she received the letters inviting her for check-ups in the weeks after her baby was stillborn.
"I could not believe my eyes when I read Tracey's story," she said.
"When I received my first letter my midwife telephoned the hospital to explain and complain and was told it was an error and would never happen again. When the third letter arrived I thought maybe it was a letter of apology - but it wasn't.
"I had to write to them pleading with them not to send me another appointment as it was very upsetting and I was on medication for depression.
"I never had any letter to apologise and I am disgusted that this has happened."
Ronkswood resident Brenda Hughes also called the Worcester News to report that she had recently been sent a letter asking her late husband Keith to attend an appointment at the Royal for a barium meal test.
Mr Hughes passed away at the hospital in November after suffering a brain haemorrhage. Speaking through tears Mrs Hughes said: "I just sat and cried when I read it. I don't think they know how upsetting it is for people."
A hospital spokesman said: "We would like to apologise unreservedly to any grieving relative who has been caused unnecessary anguish by any correspondence sent out in error to a deceased patient.
"We take such errors extremely seriously and we are fully aware of how upsetting they can be for the late patient's family.
"We are looking into all the cases reported as part of our wider efforts to ensure that when a patient dies, that the information is recorded promptly and accurately on all our systems."
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