I POSTED a parcel first class costing £5.40 on September 26. It was going to Pershore which is about 30 miles away and was a birthday present. It's now October and there's no sign of it! What makes me even more angry is the fact that I have to wait 15 days before they can start the process of tracing it.

Thanks for nothing, Postal Service!

ROSE WALLACE,

Birmingham.