I AM writing to thank First Travel. People are quick to complain when things are not right, but I must say we had a great day out recently. My mother cannot walk and needs to stay in her wheelchair. We had no problem boarding the bus with her wheelchair using the ramp provided on the bus. We visited Worcester and then went on to Bromsgrove to visit my sister. The four drivers we met were very friendly and polite.

LINDA NASH,

Malvern.