MAY I thank the people who assisted my wife after a fall in the Redditch market area? She was quite helpless, severely shocked and with facial and knee injuries.

Fortunately, a gentleman (an ex- Naval nurse) took immediate charge of the scene with competent, quiet, professional firmness. Our sincere thanks to you, sir.

A first aid team was quickly on the scene. Their assessment produced a rapid and courteous response from the ambulance service and from the A&E Alexandra Hospital. Our thanks go to these first-class teams and to the Good Samaritans who alerted them.

Mr D Stanley

Branden Road

Alvechurch