A NO-NONSENSE grandmother who locked up workmen's tools until they promised to do a better job is still waiting for the finishing touches to be completed.

Mary Mahtesian said her Droitwich Road home was left looking like a "bombed house in Baghdad riddled with gunfire," after workmen spent four days installing central heating.

She locked the tools away and complained to Bristol-based Premiere Heating Insulation, the company the workmen were subcontracted by, on Thursday of last week.

After the Evening News highlighted her defiance last Friday, the company sent a new team to finish the work.

"They ripped out everything the old team had done," said the 70-year-old. "I'm really pleased and delighted it's over, but it would never have been done without the help of the Evening News."

The pensioner said there were still six holes that needed to be filled after workmen left on Monday, and hopes Premiere Heating Installation will complete the work over the next few days.

But the whole experience has left her wary about having home repairs done.

"I just let them get on with it but I should have been keeping an eye on what they were doing."

Premiere Heating Installation was unavailable for comment today but in an earlier statement, Ray Hazell, of the company, said the first team's work "wasn't a good job" and "it wasn't our usual standard".