IT was with horror and disgust that I read the article No Toilet For A Week on page one of the Evesham Journal last week (January 13).

For two public bodies to act in this way, arguing who does what while someone is inconvenienced for six days to this extent is disgusting. This couple are their customers, whatever happened to customer care.

I imagine that when the relevant bills are issued, for water by Severn Trent and council tax by Wychavon, there is no hesitation in accepting payment! These two concerns need to have there corporate heads banged together to bring them to their senses.

The sensible thing to have done if there were any doubt about ownership of the sewer would have been to have cleared the blockage, noting where it was, and then do the arguing.

It is noted that a Severn Trent official visited the site twice before the work was carried out. Now another way of putting it is that they send an expert. One definition of expert is ex - something that was, a has been, pert (sounds like spurt) - a drip under pressure, I rest my case. Anyone with half an inkling knows that water traditionally runs downhill, after all Newton and his love of apples determined that fact. Therefore the correct way to locate a blockage in a drain is to keep lifting drain covers, working downstream, until you find a clear manhole, simple to anyone with more than half a brain cell isn't it. The ownership of the drain can then be determined and the blockage cleared.

I only hope that Mr and Mrs Jones are now in line for lots of compensation to ease the pain of their ordeal. They were lucky they obviously could drive to the supermarket, what if it had happened to someone who for some reason was unable to go to the supermarket?

E MARSH, Offenham.