A BEMUSED teenager was lost for words when a full driving licence arrived in the post – two weeks after she failed her test.

Amy Nicholas, aged 19, will retake her test on Saturday, a month after licensing authority the DVLA inncorrectly sent her a full licence.

The teenager, from Tunnel Hill, Upton-On Severn, said she was angry about the mix-up.

“It’s actually been quite upsetting and it has caused a lot of grief,” said Miss Nicholas, who was contacted by the DVLA yesterday after your Worcester News brought the issue to their attention.

The barmaid, a former Hanley Castle High School pupil, failed her practical test on Friday, September 5 as a result of poor observation. Upset but determined to pass, she rebooked a test and thought nothing more of it.

However, on Wednesday, September 17, the DVLA, which is based in Swansea, South Wales, and holds the details of millions of cars and drivers, sent Miss Nicholas her full licence through the post.

Shocked, she called her driving instructor as well as the DVLA immediately.

Miss Nicholas said: “I was told to send the licence back – that was it. They haven’t apologised or explained what went wrong.

“It’s bad enough to fail your test, but I’m also I’m waiting for an operation on my hand, so I didn’t need this as well. Obviously, being honest and up-front doesn’t get you anywhere.”

A spokesman for the DVLA said: “The DVLA is not prepared to comment on individual cases.

“However, I can confirm that we have contacted Miss Nicholas.

“DVLA advises any reader who receives documents to which they are not entitled to contact us.”