WEST Midlands Ambulance Service has urged people to think carefully before they dial for help.

The Trust said it is coping, however, despite a significant increase in the number of calls it has received over the course of the weekend due to bad weather.

Chief executive officer Anthony Marsh said: “Over the last 24 hours there have been a significant increase in calls throughout the region due to heavy rain and related flooding incidents.

“The Trust has worked alongside colleagues from the fire service, Environment Agency and volunteer organisations to ensure that patients receive the best possible treatment as soon as possible in difficult conditions.

“A number of specialist 4x4 ambulance vehicles are being used around the region in areas where problems with flooded and impassable roads are being encountered.”

Mr Marsh said the Trust’s urban search and rescue team (USAR) was also used in rescues yesterday. People are being urger to think about whether they really need to make journeys, and to avoid flooded roads if they do decide to go out.

“It is important that people across the region do not to make unnecessary journeys during the current severe weather conditions,” he said.

“Drivers are urged that if they must drive to make sure they adjust their driving accordingly and can avoid becoming involved in collisions by reducing their speed and driving with more caution.

Driving through flooded roads or fords is also strongly advised against.

“Due to the current high demand for assistance, West Midlands Ambulance Service requests that people only call the ambulance service if they are injured or suffering from an emergency medical problem and require immediate medical attention.

“All staff have done a fantastic job throughout the region. Many staff have worked extra hours to assist the rostered staff in dealing with the increased number of emergency calls. This ensured that all calls to the ambulance service are being answered and all patients around the region are treated and are safe.

“I would like to thank all staff for their dedication and hard work during this time, not only the crews out on the roads but also the staff in the Emergency Operation Centres and administration staff. They are a credit to the Trust.”

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