A Worcester insurance broker has launched a free North Pole mail service.

Howden Worcester has opened its North Pole Mail Service, allowing children to send letters to Santa and receive a personalised response.

Families can visit the branch to collect a specially designed postcard, write their Christmas wishes, and post it in the 'North Pole mailbox'.

James Parker, branch manager at Howden Worcester, said: "We’re making it easier than ever for your little ones to share their wishes with Santa, so that he knows exactly what they’re hoping for this year.

"And to make the experience even more magical, they can also get a personalised response back from Father Christmas himself.

"Our aim is to not just help children connect with Santa, but also help parents create those magical moments that make Christmas so special.

"We know how busy the festive season can get, so our Santa letter service is designed to take some of the pressure off, giving families a chance to focus on making cherished memories together."

It is free to participate, as the team has said it believes every child should have the opportunity to hear from Santa at Christmas time.

To get involved, families can visit the Howden branch to pick up a specially designed postcard, have their child write their letter to Santa, and post it in the 'North Pole mailbox' in the branch.

Then, they can visit the Howden website to get a downloadable template letter from Santa, which can be printed off at home, put in an envelope, and popped through their letterbox.

The child's name and the present they included in their letter to Santa can be added to the template.

In addition to the letters to Santa, Howden is also running a competition to trim back the cost of Christmas this year, worth £5,000.

Across Howden’s branch network, the team is offering a £250 pre-loaded Mastercard to 20 lucky winners, equivalent to the difference in Christmas costs from five years ago.

The branch team is also running a series of festive events to spread the Christmas cheer.