A business owner with a heart problem has spoken of his frustration over his customers being hit with parking fines because of ANPR cameras at the entrance to a hotel.

Rob Collis criticised the ANPR cameras at the Fownes Hotel in Worcester and claims his customers keep getting fined when they drive to his workshop for repairs.

Mr Collis who runs Miller and Lloyd on South Street, off City Walls Road, believes the cameras need to point into the Fownes Hotel car park rather than out towards South Street and City Walls Road.

STANCE: Rob Collis says his customers keep getting fines because of Parkingeye ANPR cameras at the Fownes Hotel entrance at South Street off City Walls Road STANCE: Rob Collis says his customers keep getting fines because of Parkingeye ANPR cameras at the Fownes Hotel entrance at South Street off City Walls Road (Image: James Connell/Newsquest photos)

The father-of-two who works as a panel beater and paint sprayer estimates about 20 customers have been given parking tickets over the last decade as result of the ANPR cameras picking up the registration of vehicles which drive into the hotel car park.

The 58-year-old, who has run the business since 2008, said: "Everybody is getting tickets who park on my private property. 

"If cars are there longer than 15 minutes, the cameras think the car is at the Fownes, not on private property. It is affecting my health.

"They need to turn the cameras around so they point to their car park. It is damaging the business. 

CONFUSION: The entrance to Miller and Lloyd which shares a junction with the Fownes Hotel off South Street in Worcester CONFUSION: The entrance to Miller and Lloyd which shares a junction with the Fownes Hotel off South Street in Worcester (Image: James Connell/Newsquest photos)

The Fownes Hotel declined to comment on the matter. 

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The £100 parking charges come from Parkingeye although in the notices sent out those captured by the camera get the charge discounted to £60 if they pay the fine within 14 days of it being issued.

He claims his own customers have received tickets even when they have not entered the hotel car park and only used the service road.

However, photographic evidence from the parking charge paperwork indicates that the registration is photographed at a boundary point at the entrance to the hotel rather than at the top of the service road.

We reported how he became ill after he developed Covid and the illness began to affect the rhythm of his heart.

Mr Collis had an operation on his heart in 2019 and has been warned by doctors he is at risk of a stroke, heart attack or pulmonary embolism.

A spokesperson for Parkingeye said: “We provide car park management services for the Fownes Hotel in Worcester. 

“We are currently reviewing the set-up of the system and would advise any motorist who believes they have been wrongly issued with a Parking Charge to highlight this through our audited appeals process for full review.”