Severn Trent has issued a warning to customers about potential flooding across Worcestershire.
This comes after days of heavy rain and with more expected in the coming days.
A Met Office yellow weather warning is in place for Thursday and Friday.
The water company has given advice to help people prepare for potential flooding and to know who to contact in the case of an emergency.
The head of waste network operations at the company, Steve Betteridge, said: "We know just how distressing any form of flooding can be and with more extreme weather events on the horizon being driven by climate change, we want to make sure that our customers are as prepared as possible if we see a return of last year’s stormy conditions."
The company has outlined different types of flooding and who to contact in each situation.
For road flooding, small rivers, and streams, the local council should be contacted.
For major river flooding, the Environment Agency is the point of contact.
For sewer flooding or flooding due to burst pipes, the company itself should be contacted.
Mr Betteridge added: "If the flooding is rainwater, it should subside on its own once the weather starts to clear and it stops raining.
"But if you see sewer flooding from a public drain or manhole, you should contact us and we’ll send someone out as soon as possible."
The company has also suggested a few steps to help keep homes flood-free during stormy conditions.
These include emptying water butts in the garden before the rain starts, checking that home and garden drains are free-flowing, and clearing any leaves or debris from roadside drains.
The company also highlighted the importance of knowing who to contact in case of flooding.
Mr Betteridge said: "Knowing who to contact first time can save a lot of worry and help to make sure that the right calls are able to get through."
The company also warned that sewer flooding can be more likely if people dispose of the wrong things down the drain.
It advises only flushing the three Ps – pee, poo, and paper – down the loo, and disposing of kitchen waste in the bin rather than down the sink.
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