A Worcestershire woman who has spent more than 20 years volunteering at a hospice has been given the Badge of the Order of Mercy.

Anne Robertson, from Hanley Swan, was nominated by St Richard’s Hospice to receive the accolade and recently got the award at a ceremony at The Mansion House in London.

This year only 25 medals were granted nationwide to volunteers who have served at least seven years supporting others.

Ms Robertson began her volunteer journey with St Richard’s in 2001. Since 2002, she has worked closely with the hospice's family support team, assisting patients, their families, and carers during their time of need.

Ms Robertson said: "I feel deeply honoured that people had taken the trouble to put me forward and then that it had been accepted by the League of Mercy.

"It was certainly completely unexpected and a genuine, wonderful surprise."

Sarah Popplestone-Helm, head of St Richard’s family support service, said: "We’re delighted and honoured that Anne has received such recognition from the League of Mercy Foundation.

"The award really celebrates the care, skill and passion for palliative care that Anne has given as a volunteer over many years.

"Anne is an outstanding ambassador for hospice care and her dedication and service to St Richard’s are truly exceptional."

The Rt Hon the Lord Lingfield, president of the League of Mercy said: "Mrs Robertson is a marvellous example of someone whose longstanding and voluntary dedication to the service and welfare of others is noteworthy and remarkable and we were delighted to be able to make this well-deserved award to her."

St Richard’s offers care to more than 3,100 patients and families in Worcestershire.

It will require around £12m to operate this year, which includes patient care and support services. The majority of its funding comes from voluntary support like donations, with the NHS covering the rest.