THE best and worst GP surgeries with a Worcester postcode have been ranked by those who use their services.

The GP Patient Survey 2024 has revealed the city's best and worst practices based on residents' answers.

The independent survey, run by Ipsos on behalf of NHS England, was sent to over two million people across the UK and was designed to reflect how people feel about their GP practice and their level of satisfaction with the experience. 

Grey Gable Surgery in Inkberrow.Grey Gable Surgery in Inkberrow. (Image: Street View) It revealed that the top-ranked surgeries in our area for overall satisfaction are Knightwick Surgery on Bromyard Road and Grey Gable Surgery in Inkberrow, which have a rating of 95%.

Knightwick Surgery's overall satisfaction rating has increased by 3% since 2023, and Grey Gable Surgery's has risen by 5% during the same period.

The lowest-ranked surgery is St John's House in Bromyard Road, with a satisfaction rating of 62%, but the surgery as a whole saw a 0.50% increase in its ratings since 2023. 

LOWEST: St John's House Medical Centre in Bromyard Road had the lowest rating for patient satisfaction (Image: Google) However, the NHS website revealed that the 2024 survey has changed, which means its results are no longer comparable to previous years. 

This year's residents received a new style questionnaire and the survey changed its design with the methodology taking an online first approach.

This was hoped to reduce costs and encourage a high proportion of online responses.

Nationally, 73.9% of patients had a good overall experience of their GP practice, which is a figure many Worcester-based practices had surpassed.

Top eight GP practices with a Worcester postcode

  1. Knightwick Surgery - 95%
  2. Grey Gable Surgery - 95%
  3. Spa Medical Practice - 93%
  4. Great Witley Surgery - 91%
  5. Ombersley Medical Centre - 91%
  6. St Martin’s Gate Surgery - 90%
  7. Spring Gardens Group Medical Practice WR1- 88% 
  8. Salters Medical Practice - 81%

Worst eight GP practices with a Worcester postcode

  1. St Johns House Surgery - 62%
  2. Thorneloe Lodge Surgery- WR1 - 69%
  3. Severn Valley Medical Practice - 72%
  4. Elbury Moor Medical Centre - 73%
  5. Albany House Surgery - WR1 74%
  6. Haresfield Surgery Within Turnpike House Medical Centre - 75%
  7. Corbett Medical Practice - 80%

The latest survey comprised around 2.56 million questionnaires sent to patients aged 16 or over registered with GP practices in England from January 2 to March 25, 2024.

Nearly 700,000  patients completed and returned a questionnaire, resulting in a national response rate of 27.3%.