A Worcester woman has praised the paramedics and nurses who helped her when she was admitted to hospital - despite having to wait for hours in the back of an ambulance.

Elizabeth Ann Smith had felt increasingly ill for a few days when she called 999 on Saturday, September 30.

But she said paramedics Martin and James were “professional, knowledgeable and caring” when they arrived.

“I was taken to A&E in Worcester, where they both looked after me and treated me in the ambulance for several hours,” she said.

“When their shift had finished, I was then transferred to another ambulance and two more paramedics took over who were just starting their shifts, they were Clare and Matt.

“They both were excellent and continued to look after me for a few hours in the ambulance.”

Mrs Smith said a TV crew from Channel 4’s 999: On the Front Line had come out with the first ambulance but had not been able to carry on filming when she was transferred to a second.

“In the meantime, a nurse from A&E came out to check on my health readings,” said the 77-year-old.

“I finally was taken into the corridor where I was checked over as they did certain tests on me.

“Even though I was in the corridor waiting for a room, I was being checked and looked after all of the time.

“Being in the corridor was a bit of an eye-opener, but I like people watching,” she joked.

Mrs Smith was kept in for nearly a week with what turned out to be “a bug” in her lungs.

“I would also like to say a very big thank you to all the nursing staff, doctors and the consultant who explained everything in detail to me,” she said. “They were all faultless.

“They are overworked but they are so lovely and so dedicated.

“Also there was one more paramedic called Nick Carson, he also went out of his way to help especially when my husband came in. I would like to thank them all. They do a wonderful job and should be respected by all of us.”