At risk of harm: Inspire Neurocare Worcester latest CQC report

Inspire Neurocare Worcester was inspected by the Care Quality Commission (CQC) after concerns were raised about medicines, staffing and pressure care.

The independent regulator found the home had failed to ensure people received medications, still signed for prescriptions which were not given to residents and drugs like insulin were not safely stored. 

READ MORE: Parents’ anger as brain tumour killed 'fit and healthy' son ‘lightning quick’

The care home on Oldbury Road, which looks after 29 people, had received a required improvement rating but was given inadequate in safety. 

CQC also found that staff had not always received the training they required.

Inspire Neurocare Worcester said it has already implemented a robust action plan to address the issues raised, including a full review of staff training and core governance systems.

A spokesperson for the CQC said: "At our last inspection, we rated this key question (is the service safe?) good.

"At this inspection, the rating has changed to inadequate.

READ MORE: Wilko issues update on its Worcester and Droitwich stores

"This meant people were unsafe and at risk of avoidable harm.

"Systems and processes to manage people's medicines were not always effective, and people were not always supported to receive their medicines safely, placing people at risk of potential harm.

"Governance oversight and quality assurance systems were not robust enough to identify shortfalls and drive improvement."

The report included the home managers who were responsive to the inspection findings and feedback and took action during and after the inspection, the report added.

A spokesperson for Inspire Neurocare Worcester said: "The safety and well-being of all residents is our priority, and our dedicated care team always strive to deliver the very highest quality complex care at Inspire Neurocare Worcester.

"However, we can confirm that following a recent Care Quality Commission (CQC) inspection, the service was found to require some improvements.

"We have appointed new members to the local leadership team. We are confident that these changes have already had a significant positive impact.

"As a team, we remain committed to our residents and their families, and we will do everything in our power to ensure that the service delivers the very highest standards, day in, day out."

Inspire Neurocare provides specialist neurological rehabilitation and support for people living with a brain injury, spinal injury and neurological disabilities, conditions and symptoms from 18 and above.