A DISABLED woman caught in a meter mix-up says she is being 'held prisoner' by her energy supplier and fell over trying to read her meter. 

Jane Bamford of Green Lane, Worcester, is desperate to ditch E.ON and transfer to British Gas after a series of hiccups left her 'at her wit's end' - but says making a clean break is harder than getting divorced. 

The last straw was when she fell over trying to take a photo of her gas meter after sending 'multiple' photos to E.ON at their request, only for them to tell her they still could not make out the reading.

Ms Bamford has questioned her bills which were previously reduced from £1,200 to £566 after she raised concerns with the Ombudsman.

An E.ON spokesperson said: “Jane Bamford’s meter is working correctly meaning her bills are accurate. We are updating the necessary industry systems to ensure the meter is recognised on the national database to enable her to switch.”

 

Worcester News: NIGHTMARE: Jane Bamford next to her gas meter in Green Lane in Worcester NIGHTMARE: Jane Bamford next to her gas meter in Green Lane in Worcester (Image: James Connell/Newsquest)

We have previously reported how the 58-year-old - and other residents in the bungalows - had been left paying each other's bills. 

READ MORE: City tenants refuse to pay bills over E.ON energy meter mix-up

The latest blow came when she was trying to check her gas meter, fixed low down on the wall of her new bungalow, after requests she sends photos of the meter readings to E.ON.

In the process, the cover on the meter fell down and trapped her wrists and caused her to fall over on her side.

"It was very painful - look how sharp the cover is," she said.

READ MORE: Former soldier feels deserted over E.ON meter mix up

Two mums picking up their children from St Barnabas C of E Primary School helped her up during the incident last week.

Ms Bamford said she recently paid off her £500 plus bill with E.ON with the intention of cutting all ties with them but was told by a British Gas engineer that the meter was not even registered with the National Grid and, until it was, they could not take over the supply.

"I want British Gas to be my supplier. E.ON have got their money but they are still holding me prisoner. I just want to get away from E.ON. It's unbelievable.

"I am now at my wit's end. I feel like I'm chained to the meter - and it's driving me towards a nervous breakdown," she said.

Ms Bamford, who moved in last March, added: "I was in tears. I feel like these houses are cursed. This is harder than getting divorced."