TO walk into the city's top-ranked cafe is to be transported to a vibrant and verdant corner of Colombia, full of exotic colours and rich aromas.
Francini Cafe De Colombia in Angel Street has now been Worcester's top-ranked cafe for three years running on TripAdvsior and shows no signs of surrendering its crown despite strong competition.
However, there is more to the place than just the excellent 5/5 reviews so the Worcester News had a look inside to see what the fuss is all about.
The owner, Francini Osorio, said he did not like to compete but just wanted to do the best he could for his customers and offer them the warmest welcome.
He said: "I run the business in the way I think is right but we must be doing something right if we have been number one for a number of years," he said.
Mr Osorio said he felt what had made the business successful was that it offered 'something really unique' and staff wanted to make everyone who comes there 'feel welcome'.
"Everybody has to be treated with the same respect and the same welcome, no matter how much they spend," he said.
The coffee is imported from the 20 square kilometre Cafe De Colombia farm in Colombia and roasted in Liverpool which he said helped preserve the quality of the product.
The farm produces about 30 tonnes of coffee per year. The business offers traditional coffee - cappuccino, latte, mocha, flat white, espresso but also milkshakes, smoothies, soft drinks and a range of teas including English breakfast and Earl Grey.
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In terms of food, Francini's offers national Colombian dishes like arepas (served in every home in Colombia) and bites and nibbles including croissants, omelettes and potato wedges, a range of salads, garlic mushrooms, olive breads, wraps and pizzas.
Mr Osorio builds the interiors of the cafe himself while his wife - Sandra Velasco - paints them. The interior is filled with colour - images of fruit and trees, flowers and birds and other wildlife - which lends the cafe the atmosphere of a lush jungle in full bloom.
However, Mr Osorio, who opened the cafe six years ago, said he had been in the city a long time now and hoped the cafe was a real 'mixture', a fine blend of Colombian and English culture.
"We do everything with a lot of passion and a lot of love. We feel the people of Worcester have taken us into their hearts. I feel at home," he said.
Many of his customers have been coming back again and again after six years, said Mr Osorio but he said staff would always offer a warm welcome to new faces.
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