WMR had 1398 services affected during four weeks to January 7

Analysis of Office of Rail and Road data by the PA news agency found the cancellations score for all operators during the four weeks to January 7, 2023. 

According to the data, West Midlands Railway had 642 trains part-cancelled, and 756 trains fully cancelled.

This equated to a total 'cancellation points' score of 1077, which is worked out by adding the total cancellations and half of the part cancellations.

According to West Midlands Railway, this level of cancellation is not typical and was a direct result of the ongoing national industrial dispute.

A spokesperson said: “It is disappointing that our passengers faced significant disruption over the Christmas period due to the impact of industrial action and we apologise for the inconvenience caused.

“Anyone who was unable to travel, or whose journey was delayed by 15 minutes or more as a result of cancellations, can claim compensation via the Delay Repay scheme.”

A full graphic of the data compiled by PA placed West Midlands Trains tenth out of 23 rail transport companies on this list.

READ MORE: Foregate Street closed after two car crash this morning

A graphic showing rail cancellation figures. (Image: PA)

Train reliability across Britain reached the worst level on record in recent weeks, with Avanti West Coast cancelling the equivalent of about one in five services.

A Department for Transport spokesperson said: “We are working closely with train operators to ensure disruption is kept to a minimum and long-term solutions are put in place, including the swift recruitment and training of new drivers.”

READ MORE: Foregate Street closed after two car crash this morning

Labour’s shadow transport secretary, Louise Haigh, said: “Thirteen years of Conservative failure has left the country with second-rate infrastructure and rail services in crisis.

“The next Labour Government will end this farce, put passengers back at the heart of our rail network and invest in infrastructure fit for the century ahead.”

David Sidebottom, director at watchdog Transport Focus, said: “Unprecedented strikes, delays, confusion and cancellations have made life miserable in recent months for many rail passengers.

“Passengers will want to see a relentless focus on reliability and clear, accurate information from train operators so that they can plan their journeys with confidence.”