AN ELDERLY man claims he has been refused a wet room from a housing association despite his disability and mobility issues.

John Hughes, aged 80, of Sheepscombe Drive, Warndon, said he has been asking Platform Housing for a wet room to be installed at his property for the last four years due to his difficulty with movement.

Mr Hughes said: "I am 80 years old and disabled so my mobility is not at all in a good way.

"Having a wet room would significantly help me but I have been trying for the last four years and nothing has happened."

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Mr Hughes claims Platform Housing said they were going to move him, instead of installing a wet room at his flat.

He said: "I first asked Platform Housing four years ago to have a wet room put in and was told that instead, they were just going to move me.

"I have lived at my flat for over 25 years now and moving is not at all something that I want, but I waited to hear more from them about the situation.

"Four years on and they have still not moved me or have addressed the situation with my bathroom."

Worcester News: John Hughes. John Hughes. (Image: Newsquest)

Mr Hughes also said he has had a couple of falls at the property recently, and an ongoing health issue which required a stay in hospital.

As well as the situation with his bathroom, Mr Hughes also claims he has been without hot water at his flat for over three weeks, despite repair workers coming to fix the issue.

He said: "To make matters worse my boiler has broken down and I have been without any water for the last three weeks.

"Workers have visited twice recently and still nothing has changed. When I called them to discuss the situation, I was told they were coming to look at my loft when I do not even have one."

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Platform Housing apologised for the issues Mr Hughes has faced.

Marion Duffy, chief operations officer at Platform Housing Group, said: "We are so sorry to hear about Mr Hughes' wet room and boiler issues. 

"It is unacceptable that he has to wait this length of time. 

"We sincerely apologise for the delay and we will be contacting Mr Hughes to arrange a convenient time for us to visit him to assess the work required and repair the boiler."