PARENTS were left distraught when they were told to wait two hours for an ambulance after a horrific accident in which the feared their 11-year-old son could have died.
A hospital surgeon said it was "a miracle" Jayden Blann survived after his leg was impaled on his bike.
His parents Craig and Danielle drove him to Worcestershire Royal Hospital after being told no ambulances were immediately available.
Jayden was riding his bike outside Dines Green Skatepark in Oldbury Road in Worcester on Saturday (August 13) at around 5pm.
The mother of three said: "He was riding his bike in between a parked car and a wall and when he fell, the bike handle went into his groin.
A family, who also live in the area, looked after the injured boy before his parents arrived at the scene. They added pressure on the wound in order to stop the blood flow.
Mrs Blann added: "My 11-year-old son nearly died this weekend and the ambulance said they would take two hours to come to him, we had to take him to hospital in our car.
"There was blood pouring from his leg.
"He was in and out of consciousness and the ambulance said they didn't have anyone to send right now.
"We were at Worcester for about an hour and then he was blue-lighted in an ambulance all the way to Birmingham Children's Hospital.
"The surgeon was great, but they did say it was a miracle that he's here.
"The fact that he was blue-lighted to Birmingham says it all really.
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"I'm cross and upset with the government for all the cuts they have been making.
"At the moment, the NHS is very underfunded, and I know they are doing their best."
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The parents also had to find care for their five-year-old son and four-year-old daughter while they took Jayden to hospital.
Mrs Blann said: "Luckily we live on a community street and we know our neighbours, but it took two of us to drive to the hospital.
"One had to drive and another had to put pressure on the wound.
"If an ambulance had come to the scene, we would have felt more secure because my husband would've gone in the ambulance and I could've sorted the kids out.
"The nurses asked us what the paramedics did on the way here and we said we drove and they were shocked.
"They said it was practically unheard of."
Emergency calls are categorised out of four based on seriousness and Jayden's injuries were placed in category two.
This category provides support for people with burns, epilepsy and strokes whereas, category one helps people with life-threatening illnesses or injuries.
West Midlands Ambulance Service said the age of the patient generally does not play a factor and patients are prioritised according to their medical condition.
In this case, the service said a call handler was told the bleeding had stopped, which meant the category two priority was appropriate.
A spokesperson said: “The ambulance service relies on each part of the health and social care system working together so that our ambulances can get to patients in the community quickly.
"Sadly the pressures we are seeing in health and social care lead to long hospital handover delays with our crews left caring for patients that need admitting to hospital rather than responding to the next call.
"The result is that our crews are delayed reaching patients.
“We are working incredibly hard with all of our NHS and social care partners to prevent these delays, looking at new ways to safely hand over patients quickly so that our crews can respond more rapidly and save more lives."
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