HOSPITAL patients in Worcester say their overall care has improved, according to a new survey.
Patients from across the county were asked their views in the Care Quality Commission's 2020 adult inpatient survey.
Now, the results have been shared by the county's hospitals trust, Worcestershire Acute Hospitals NHS Trust.
More than 600 adults who had stayed overnight as an inpatient between July and November 2020 took part in the survey.
Of these, 98 per cent said that they were treated with dignity and respect, 98 per cent said that they had confidence in doctors and nurses and 84 per cent rated their overall experience as 7 out of 10 or above.
Results also improved in a number of areas, compared to 2019, including patients getting enough help to eat their meals (89 per cent), patients being given enough notice about when they would be leaving hospital (91 per cent), and there always or sometimes being enough nurses (94 per cent).
Paula Gardner, chief nursing officer, said: "The results of this survey will be a huge and welcome boost for the teams across our hospitals who have been working incredibly hard to put patients first throughout one of the most challenging periods in the history of the NHS.
"We are grateful to those patients who took time to respond to the survey and who, as well as highlighting the examples of improved care, have also given us some really valuable feedback on the areas where we can continue to improve.
"These results will now be looked at in more detail and alongside our other patient feedback to identify any trends and improvement plans put in place where necessary."
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